Frequently Asked Questions
Everything you need to know about your Kecks experience.
How do I determine the best fit for my Kecks apparel?
We provide a comprehensive size guide on each product page. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a tailored, athletic silhouette.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain intimate apparel cannot be returned once the seal is broken.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What materials are used in Kecks garments?
We prioritize premium, sustainable fabrics including organic cotton, recycled polyester, and high-performance spandex blends designed for durability and breathability.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
How should I care for my items to ensure they last?
To maintain garment integrity, we recommend machine washing cold with like colors and tumble drying on low. Avoid using bleach or ironing directly on printed graphics.